Shipping Policy
How long does delivery take?
Delivery time consists of two phases:
1. Processing Time
Within 1–3 business days after your order is placed, it will be reviewed, approved, and carefully packaged.
Your parcel is then prepared for shipment.
2. Shipping Time
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approximately 5–10 business days
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Shipping is carried out via UPS.
Please note that delivery times may vary due to customs procedures.
During peak seasons such as Christmas, Black Friday, or New Year, delivery times may be longer than usual.
How much is shipping?
We offer free premium shipping on all orders.
This includes insurance coverage in case of theft, loss, or damage to your parcel.
Where is my parcel?
Once your order has been dispatched, you will receive an email with a tracking number.
For logistical reasons, some orders may be shipped in multiple parcels.
My tracking number isn’t working
Please allow up to 5 business days for the tracking information to update.
If no tracking information appears after several days, please contact our customer support team for assistance.
